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rotten to the core

by Patrick Stephens on June 28th, 2009

My son’s iPod won’t sync with the computer anymore. It works fine when disconnected, but iTunes won’t recognize the device. This sucks mostly because Apple’s support is among the worst in the industry.

To correct the problem (iTunes not recognizing the iPod) the The Apple website has such helpful suggestions as “restore the origial software on the iPod by…” yes, you guessed it, applying the update to the iPod from within iTunes. But iTunes doesn’t recognize the iPod, so the solution is to have iTunes recognize the iPod… … Apple brilliance strikes again.

As for tech support, Apple will only talk to me if I pay them $30. That’s not a charge to fix the problem, that’s the cost for the phone call.

Since the device otherwise works and since it will accept a charge through, it appears that the problem is a software problem. A software problem that, because it’s Apple, can only solved by replacing the hardware. That kind of idiotic hardware/software lock in is, of course, a feature to the kind folks at Apple, not a bug.

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Cut where? There??

by Patrick Stephens on March 18th, 2009

At Yahoo News.

The Commander of the American Legion is upset because the Obama administration wants to push some VA health care costs into the private sector, essentially billing combat wounded veterans for the cost of their care.

Here, in case anyone is curious, are Obama’s campaign promises regarding Veteran care.

I realize that Obama needs to try and cut spending where he can (although he found money to subsidize tattoo removal), and I’m all for saving money and cutting spending… but this seems an odd place to start.

When you’re quadrupling the federal deficit it seems odd to then insist that combat veterans pay for their medical care. Of all the things the federal govt. spends its money on, medical care for combat wounded veterans seems the most reasonable.

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